When your order has been placed successfully it is passed through to our shipping department. All shipping orders received before 11am will dispatch on the same day. All shipping orders received after 11am will be dispatched the following working day (Monday – Friday).
For more info about the shipping please click Here.
Your personal information is only used to allow you to log in to www.educohealth.com and will not be used for any other purpose. Should you wish to avail of our “Guest Checkout” facility then your personal information is not stored. Your payment/card details are processed by Realex Payments (http://www.realexpayments.ie) but are not stored. You will be redirected to their secure site to complete your payment (cookies may be used to track the status of your order through each stage).
You can cancel this order within two weeks after we have received it.
You can return new, unopened items from a cancelled order within 2 weeks after they have been delivered to you. Items should be returned in their original, unopened packaging. After verification that the product has been unopened a full refund will be given.
Order Online with secure and private credit card payment. It is important to include a phone number in case we need to contact you about delivery.
Order by Phone (freefone 1800 200 101 or international orders on +353 1 830 5859) with secure and private credit card, or cheque or postal order payment.
When ordering by telephone, you can send us a cheque or postal order later by post. Using a cheque may mean a delay in delivery time as we need to make sure that payment clears to our bank. Please do not send cash by post.
When you call us, please enquire what the delivery charge will be. You will be asked for which product(s) you are ordering, your name, address, phone number and the complete delivery address. It is important to include a phone number in case we need to contact you about delivery.
The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax.
In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
Payment is made by credit card/debit card at the time we accept your order, through Realex Payments secure business server. (The credit cards we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your credit card.
Although every care is taken, if there is an error and items are mispriced, we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at an incorrect listed price.
Please feel free to contact our friendly customers support team for any customer queries.